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Franklin County Announces October 2019 Employee of the Month

Commissioners

October 29, 2019

Four people stand indoors, one holding a framed certificate. They are all smiling. A portrait hangs on the wall in the background.
Photo: (left to right) Commissioner Bob Thomas, Makenzie Cleary, Commissioner Chairman Dave Keller, and Commissioner Bob Ziobrowski

The Franklin County Commissioners, on behalf of the Special Thanks And Recognition (STAR) Committee, proudly present the Employee of the Month award to Ms. Makenzie Cleary.

Ms. Cleary has been employed with Franklin County since March of 2019. She currently serves as a Telecommunicator I with the Department of Emergency Services (DES). The selection for the October 2019 Employee of the Month was determined by the STAR Committee. There were a total of twenty-nine nominations.

The STAR nomination form asks what recent event or occurrence made you select Makenzie and the answers stated:

“On July 15, 2019, the 9-1-1 Center received a call for a person suffering an allergic reaction, which was caused by a swarming bee attack. The call was answered by Makenzie Cleary. Ambulance 9-9 was dispatched to the Mercersburg location. While 9-9 was responding, the call was quickly upgraded to a cardiac arrest as the patient had lost pulses and had snoring respirations. Makenzie had talked the patient’s wife (9-1-1 caller) through procedures for an allergic reaction including making sure Benadryl was given by the caller. As soon as the caller had advised she believed the patient was in cardiac arrest, Makenzie provided CPR instructions. When the ambulance arrived on scene, they found the patient’s wife performing effective CPR due to the instructions given by Makenzie with supervision from her trainer, Telecommunicator Barbara Harshman. After the arrival of Ambulance 9-9 on scene as well as ALS intervention, they were able to get pulses back and the patient was alert and talking by the time they reached Meritus Medical Center. According to the crew on Ambulance 9-9, they, as well as the Medic 209 staff and the patient’s wife all agree that the wonderful job by Makenzie with supervision from her trainer made a tremendous impact on the positive outcome for this patient. Ms. Cleary was nominated by DES for a Clinical Save Award from the Emergency Health Services Federation which she has been awarded. Although she has only been employed by the Department of Emergency Services since March of 2019, she is proving herself to be a valuable member of our team.”

Ms. Cleary’s outstanding characteristics are attributes that have not gone unnoticed by her peers. The nomination form describes her as being a dedicated, caring, team player, with a desire to learn.

We are grateful to Ms. Makenzie Cleary as she exudes a high standard of customer service, excellence, and respect to the employees and residents of Franklin County.