Overview
The Franklin County Ombudsman Program advocates for those who can’t, supports those who can, and ensures all long-term care consumers live with dignity and respect.
Mission Statement
Pennsylvania Ombudsmen are federally mandated, legally based and state-certified via standardized training to actively advocate and give voice to older consumers of long-term care services, whether delivered in the community or a facility-based setting. Pennsylvania Ombudsmen champion the right of these consumers to achieve the highest quality of life and care wherever they reside. Pennsylvania Ombudsmen may be staff, volunteers or PEER residents; all are united through an impassioned commitment to listen, educate, investigate, mediate and empower through a visible presence.
If you need help, have questions or concerns about long-term care Ombudsman services, contact our office.
Phone: Call the local Franklin County Ombudsman at 717-261-0631, ext. 20631. Phones are answered Monday-Friday, 8 a.m. to 4:30 p.m. You may also leave a message for your call to be returned.
Email: Contact the local Franklin County Ombudsman, Tressia Day, at tsday@franklincountypa.gov.
Walk-Ins: Visit the Franklin County Ombudsman, Tressia Day, Monday-Friday, 8:30 am – 4:30 pm, at the Franklin County Human Services Building.
Additional Information: Details about Pennsylvania’s Long-Term Care Ombudsman or PEER Program are available by contacting:
