Franklin County Recognizes Dee Allison for 20 Years of Service to Seniors

The Franklin County Board of Commissioners recently recognized Verdona “Dee” Allison for her over 20 years as a volunteer ombudsman, helping people living in long-term care. As a volunteer ombudsman, Dee provided reports on over 900 facility visits throughout the County and was involved with over 10,000 residents.

Commissioner Chairman Dave Keller called Ms. Allison a “shining example” of a resident who takes care of their community and the people in it. The Board expressed its gratitude and presented Dee with a Certificate of Appreciation.    

"Ombudsman" is a Swedish word which means “citizen representative.” Ombudsman volunteers advocate for citizens living in long-term care settings such as licensed nursing homes or personal care homes. Volunteers receive training and have the opportunity to help the lives of residents by listening to concerns, providing information, and empowering residents to find answers.

A Franklin County Ombudsman regularly visits the 29 licensed long-term care facilities in the county to ensure that residents are treated with dignity and respect. For the majority of these residents—around 80%—an Ombudsman is their only visitor. A volunteer ombudsman not only hears complaints or gripes, but they also offer residents a friendly face, company, and conversation. 

Photo (left to right): Commissioner John Flannery, Commissioner Chairman Dave Keller, Ombudsman Dee Allison, and Commissioner Bob Ziobrowski

To learn more about the Ombudsman Program contact Payton Mummert, Staff Ombudsman, at the Franklin County Area Agency on Aging at 717-263-2153 or 717-261-0631. The Franklin County Area Agency on Aging is looking for individuals who enjoy visiting with others, finding answers, and who have a few hours a month available to join the Ombudsman team.

Return to list.