The Franklin County Area Agency on Aging provides a planned program of supportive services to those 60 years of age and older, intended to optimize independence, promote consumer choice and enhance quality of life. In accordance with the Older Americans Act of 1965, as amended, preference in the delivery of service is given to those persons with the greatest social and economic need. The Area Agency on Aging utilizes contributions and co-payments to expand services. 

Adult Day Care Services

A program of structured activities provided to functionally disabled adults living in the community. This program helps to maintain or improve the client's level of functioning and offers respite to family caregivers. Adult Day Service is a term used to describe a variety of programs designed to meet the special needs of functionally impaired older adults. Adult Day Services allows the impaired older person to continue to live in the community while participating in a program of social, recreational, health and rehabilitative activities designed to maintain or improve his/her level of functioning.

Care Management

A series of coordinated activities performed by casework staff including: comprehensive needs assessment, development of a plan of care, periodic comprehensive reassessment and discharge when appropriate. Care Management seeks to obtain the most appropriate cost-effective, long-term care services available.

Family Caregiver Support Program

Provides a combination of services and financial assistance to families caring for a functionally dependent older relative living with them. Services include: comprehensive needs assessment, benefits counseling, caregiver training and education. Families are provided with financial assistance with ongoing caregiving expenses, home modifications and assistive devices. A Family Caregiver Support Group is held once a month. Please call the office for details.

Grandparents Program

Support services are available which include: 1. Information to caregivers about available services 2. Assistance to caregivers in gaining access to the services 3. Individual counseling, organization of support groups, training of caregivers to assist them in decision making and problem-solving that are related to their caregiving roles and 4. Reimbursement for services and/or supplies.

Health & Wellness Classes

Evidence based educational programs focusing on physical fitness, nutrition, disease prevention, health screening and general wellness.

Home Delivered Meals

A nutritional noon meal is provided Monday through Friday to consumers who are at least 60 years of age, a resident of Franklin County, complete an assessment and meet one or more of the eligibility guidelines to receive meals. Income is not considered. Income is not considered. Volunteers coordinated through Senior Activity Centers, provide delivery of meals to consumers. Areas located more than five miles from a senior center will receive multiple packs of frozen meals. Donations accepted.

Information and Referral

Agency staff is available to provide information related to services and benefits for older adults. Assistance is provided to complete forms or answer questions concerning PACE/PACENET, Property Tax/Rent Rebates, LIHEAP and Fuel Assistance, etc.

Legal Services

Restricted to non-fee generating services, like consultation on civil legal problems, Advance Directives, Power of Attorney and wills. This service is limited to lo-income individuals.


A personal emergency response system linking older adults to 24-hour emergency assistance at the push of a button. Sponsorship limited to low income individuals.

Medical Equipment and Supplies

Medical/adaptive equipment such as tub rails, hoyer lifts, seat extenders, etc., is available for loan. An extensive list of loan equipment through other community agencies is also available.

Nursing Home Transition

Pennsylvania's Enhanced Nursing Home Transition enables eligible nursing home residents to safely return to a more self sufficient life-style by providing information through long-term living counseling on home and community-based services.


Long-Term care ombudsmen are advocates for residents in nursing homes, personal care homes, domiciliary care homes, assisted living homes and adult day centers. Ombudsmen assist residents in resolving concerns that they may have in their facility and educate consumers and families about resident rights and how residents can advocate for themselves.

Franklin County Ombudsman Contact:
Payton Mummert
425 Franklin Farm Lane
Chambersburg, PA 17202

For more information, please visit:

Pennsylvania Department of Aging Long-Term Care Ombudsman Program

National Ombudsman Resource Center

Apply to become a Volunteer Ombudsman! Volunteer Ombudsman Application

PDA Waiver Program

The PDA Waiver Program provides long-term care services to qualified older Pennsylvanians living in their homes and communities.

ELIGIBILITY: Must be 60 or older; be assessed as nursing facility clinically eligible (NFCE) as determined by the current assessment process; and meet financial eligibility requirements for participation in the MA program, income limit is $2,206.00/month (2017) and asset limit is $8,000 for a single person and $27,000.00 for a married couple.

Person Centered Counseling

Person Centered Counseling offers help with making the best decisions for your care.

Personal Care

For clients who have a need for "hands on" personal care. Services include bathing, dressing/undressing, feeding, toileting, etc.

Protective Services/Elder Abuse

Provided to incapacitated older adults unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker and who are at imminent danger to person or property.

Agency staff are available to receive reports, investigate and take necessary actions regarding abuse, neglect, exploitation or abandonment.
Call 1-800-642-6990
24-hour on-call service available


Relief granted to caregivers who provide 24 hour care. Services include personal care, meal preparation and supervision.

Senior Activity Centers

Offer social activities, recreation, education, arts and crafts, health programs and nutritious noon meals Monday through Friday. Menus and activities are published in a monthly newsletter.

On-line computers are available at all of the activity centers.

Volunteer Services

A variety of opportunities are available to persons willing to give of their time. Volunteers are needed to deliver meals, make visits to individuals in the community and at facilities, assist at senior activity centers and instruct arts and craft classes.

Transportation Pass

For very low income individuals, FCAAA offers a free transportation pass. Call FCAAA for updated limits and for a free screening