Information Technology Services Department

MISSION STATEMENT To maintain the highest levels of customer service to the employees and citizens of Franklin County by providing for the fast, effective, secure, and friendly delivery of technology services.

Jerry Bennett

Help Desk Specialist

Phone: 717-261-3149

Contact Jerry

Joel Burkholder

Desktop Support Specialist

Phone: 717-261-3149

Contact Joel

Carla Couch

IT Coordinator

Contact Carla

Michael Deckert

Network and Security Administrator

Contact Michael

James Hadley

Application Support Specialist

Contact James

Bao Hong

Desktop Support Specialist

Contact Bao

Anthony Merletti

Application Support Specialist

Phone: 717-261-3149

Contact Anthony

Marlies Ries

Application Services Manager

Contact Marlies

Zachary West

Desktop Support Specialist

Contact Zachary

Noll Wilt

IT Director

Phone: 717-261-3149

Contact Noll

Josh Wissinger

Systems Administrator

Contact Josh

The Franklin County Information Technology Services Department (ITSD) provides technology support for all county operations. The Geographic Information Systems (GIS)  fall under the leadership of the ITSD. 

Support is provided via a Community of Practice (CoP) division of labor. Each Community of Practice is a grouping of similarly functioned departments within the county. Currently there are three CoPs: General Government, Health and Human Services, and Judicial/Public Safety.


Franklin & Adams County Broadband Community Assessment

Broadband Community Assessment

Proposed Map of Broadband Expansion In Franklin County

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Administration Building
272 North Second St
Chambersburg, PA 17201
Office hours: 8:00am - 4:30pm
Closed on weekends and all county observed holidays.
Help Desk:
(717) 261-3149